Saikyo Shop User Agreement
Saikyo Shop — digital goods store of SAIKYO.
Saikyo Shop User Agreement
1. General
1.1. This User Agreement (the “Agreement”) governs the use of the Saikyo Shop digital goods store at saikyo.my/en, in the Telegram bot and in the Telegram Mini App (the “Service”) provided by the Administration.
1.2. By using the Service, including starting the bot, registering, paying or receiving goods, the User confirms that they have read and fully accept this Agreement and the Privacy Policy. Before payment the User confirms consent with a checkbox in the order form.
1.3. If the User does not agree with this Agreement, they must stop using the Service.
2. Goods and services
2.1. The Service provides intangible digital goods and services:
- digital codes and gift cards (Steam, PlayStation, Xbox, Nintendo, App Store, Google Play, etc.);
- game account and in-game currency top-ups by player ID;
- subscriptions to online services (AI tools, security services, etc.) on the User’s account or as a ready-made account.
2.2. The description, contents, validity, region and delivery method are shown on each product card before payment.
3. Prices and plans
3.1. Current prices are shown in rubles in the catalogue and on each product card, separately for every plan, term and denomination. The final amount is shown in the order form before payment.
3.2. The price includes all Service fees. No additional charges are made after payment. Promo code discounts are shown in the total before payment.
3.3. The Administration may change prices. Changes do not apply to orders already paid.
4. Ordering, payment and delivery
4.1. The User selects a product and plan, enters an email and the details needed for delivery, and pays on the payment provider’s secure page.
4.2. Auto-delivery products are usually delivered within 1–5 minutes of payment; subscriptions handled by an operator usually within 10–20 minutes. The delivery time is shown on the product card. The product is available on the order page and by email.
4.3. The User is responsible for the accuracy of the data provided (email, player ID, account region, etc.). Delivery based on incorrect User data is not grounds for a replacement.
5. Refunds and replacements
5.1. Paid orders are not refundable under any circumstances, including on request to support, if the User changes their mind, chooses the wrong product, plan or region, or loses interest in the product. By paying for an order, the User confirms that they have read the product description and accept this condition.
5.2. If auto-delivery fails, the product was not delivered due to the Service, or a delivered code is invalid and this is confirmed on review, the Service replaces it: it delivers the same product again or, if it is out of stock, an equivalent product of the same value chosen by the User. Replacements are made within 24 hours of the request.
5.3. To get a replacement, the User contacts support via the website chat or the Telegram bot within 24 hours of delivery with the order number and, for an invalid code, a screenshot of the error.
5.4. No replacement is made if the product was delivered using data entered incorrectly by the User (email, player ID, account region), the code has already been redeemed, or the User’s account was blocked or restricted by a third-party service.
5.5. Initiating a chargeback through a bank or payment system without contacting support first is a breach of this Agreement: the Administration may block the User’s account and refuse further service.
6. Disclaimer
6.1. The Service is provided “as is”. The Administration does not guarantee uninterrupted operation of the Service or of third-party services the User subscribes to.
6.2. The Administration is not liable for indirect losses, lost profit, third-party actions, or blocks and restrictions imposed by third-party services on the User’s account for violating their rules.
7. Lawful use
7.1. The Service is not intended to facilitate unlawful activity. The User agrees to use the goods in accordance with applicable law and rights holders’ rules.
7.2. Resale of goods obtained through the Service is allowed only with the Administration’s consent.
8. Restriction of access
8.1. The Administration may suspend or refuse service for breach of this Agreement, abuse or fraud, or at the request of law or payment providers.
9. Changes
9.1. The Administration may amend this Agreement. The current version is published on this page. Continued use of the Service means acceptance of the updated terms.
10. Proxies
10.1. Proxies (dedicated IPv4, shared IPv4, IPv6 pack) are provided for the selected period in the IP:port:login:password format, HTTP(S) and SOCKS5. The period starts at delivery. The proxy infrastructure is operated by a third-party provider; the Service sells access to it.
10.2. Proxies are for persons aged 18+. The User uses proxies lawfully, respects third-party rights and is solely responsible for all traffic passing through the addresses issued to them.
10.3. It is prohibited to use proxies for:
- spam and bulk messaging (email, SMS, messengers, social networks), fake engagement and fraudulent account registration;
- brute force and password guessing, port and vulnerability scanning, hacking or any unauthorized access;
- DDoS and other attacks, deliberate overloading of websites and networks;
- phishing, fraud, carding, distributing viruses, trojans and other malware;
- child abuse material, extremist or otherwise illegal content, trade in prohibited goods;
- harassment, threats, defamation, knowingly false information;
- infringement of copyright, trademarks and other third-party rights;
- any other activity unlawful in Russia or in the country where the resource is located.
10.4. If clause 10.3 is breached or a justified abuse complaint is received, proxies are disabled without notice and without a refund, and the account may be blocked.
10.5. Upon an official request of competent authorities the Service may disclose the order data it holds: email, order number and date, issued addresses and their validity period, without notifying the User.
10.6. If a proxy does not connect with the issued credentials, contact support within 24 hours of delivery with your order number. After verification the proxy is replaced with a working one in the same country; if none is available, another country or a period extension equal to the downtime is offered. If no working replacement is provided within 24 hours, the price is refunded (an exception to clause 5.1).
10.7. Not grounds for replacement:
- blocking or captcha by a specific website: services may restrict proxies and data-center IPs;
- misconfiguration of the browser, antidetect or software, wrong protocol or port;
- restrictions imposed by the User's own internet provider;
- restrictions resulting from a breach of clause 10.3.
10.8. A shared IPv4 is used by up to 3 users at the same time. Speed may vary and the address may be blacklisted by some websites because of other users' activity. IPv6 works only on websites that support IPv6.
10.9. Speed and uptime are not guaranteed. The Service is not responsible for the content of websites accessed through proxies or for the User's actions online.
10.10. There is no auto-renewal. Proxies can be extended before expiry with a new order or via the order chat. After expiry the address may be reassigned to another customer, and restoring it is not guaranteed.
10.11. The User keeps the login and password secure. Access may be transferred or resold to third parties only with the Administration's consent (clause 7.2).
10.12. Proxy claims are sent to support with the order number and a description. Review period: up to 10 business days.
11. Support contacts
- Email: [email protected] (reply within 24 hours, usually faster)
- Telegram bot — “Support” button, 24/7
- Support chat on the website: the “Support” button on any page and on the order page